What should be a pretty straight forward call centre job ideal for students who need flexible working is ruined by a group of so-called "supervisors" and "Managers" who treat people like dirt. I got an email from the administrator - more. You are supposed to book 3 shifts per week, one week only one shift was available to me. For a few months it was really quiet so barely got any work maybe 2-3 4 hour shifts a month.
#IPSOS MORI FULL#
Worked there for a year and a half, initially loved the flexibility and when there were plenty of shifts available I got full time hours. The same supervisor also bragged about having a 20-something year old gf while he was well Into his 50s or approaching retirement - he was a complete sexist pig and talked about other women he had been with in graphic detail I think he was one of those people that power trip over being a supervisor and liked to humiliate people The same supervisor stood over me behind my back while I wrote some notes after a call and loudly gave me a row for 'drawing pictures'. I saw one supervisor belittle an older woman for talking when he was about to go over what a new project was about (he hadn't started yet and she wasn't the only one talking) I saw him call her out numerous times for nothing The call centre is dirty, seats and microphones falling apart, I had constant colds working here Management quite rude and don't care about staff Not extras or perks which is unusual for call centre (except one job you get money for every complete survey) Some supervisors were lovely and were the only thing giving me motivation to stay positiveĮasy work (if you can put up with members of the public treating you like dirt) Good for extra money (as long as shifts are available) Some interviewers are nice - other than that I am struggling to find any positives. Measures taken to make workplace Covid secure was to make one space between staff members - this still was nowhere near a 2 metre gap and I didn't feel safe. I left just before the coronavirus lockdown - staff members had stolen the hand sanitizer which was not replaced.
One member of staff, who was clearly friends with the office manager, punched another in the face and was allowed to work two days later as if nothing had happened. The culmination of this came on the one and only social event I went to. Office manager will cut shifts and stop offering work if any concerns are brought to her and protects her favourites. Ego trip seems to be endemic from top to bottom - many supervisors also clearly think they're better than everyone else. Most supervisors are untrained in basic people skills. Lectured like children through a fake telephone script before being told we all had a job anyway. There is no assessment or interview whatsoever. Preys on the vulnerable to get them in untested with a useless training programme - the trainer I had on my "assessment day" was solely there to massage his own ego.
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